Chem3D problem with the structure of molecules
Hello everybody. I am having a problem rendering the structures of molecules like buckminsterfullerene and hemocyanin. Here is the screenshot: http://www.tiikoni.com/tis/view/?id=3caae41 I also have a...
View ArticleUnable to connect to Columbus via OMERO clients - user name or password invalid
There is a known issue connecting to Columbus if the client PC running the clients is utilizing Java 8 - see forum post here:...
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Curved, solid bonds in delocalised systems.
As per the document “Graphical Representation Standards for Chemical Structure Diagrams”, (IUPAC, Pure and Applied Chemistry 80, 277–410) section GR-6, there exisits a shorthand that indicates all...
View ArticleColumbus 2.7.1 Upgrade
Can we upgrade directly from v2.6 to v2.7.1, or do we need to upgrade through v2.7? Thanks,Chris
View ArticleIssue Active X from an external program
I'm currently using IE8 on my (company) PC, I don't have the possibility to upgrade to higher IE versions. I have a chemical database on Filemaker Pro, which normally uses the CS ChemDraw ActiveX...
View ArticleRelease of Columbus 2.7.1
Highlights of Columbus 2.7.1 release include the following (full details are available at the bottom of this message as well as in the release notes): Support for additional HCS readers and other...
View ArticleError Connecting
Had no issues connecting previously, but now a lengthy error message is the only result when trying to connect. "Sorry, an error occurred while opening a client connection: while setting up connection...
View ArticleE-Notebook 13 working offline only possible if previously logged in
I'm wondering why when you start up E-Notebook you cannot immediately go into offline mode. Or perhaps this is just the case with our setup? If there is some kind of connection error, we cannot even...
View ArticleChemical symbols: d+ and d- missing (d = lowercase delta)
In the Chemical Symbols, we have + and - and others but no "d+" and "d-" (here d = lowercase delta). That would be a good addition to the menu, e.g. when drawing mechanisms of reaction with transition...
View ArticleCBOU13,14でのPlugin使用について
これまでCBVU12を使用しておりましたが、この度バージョンアップを計画しています。 ①CBVU12のアンインストール ②CBOU13のインストール を行いましたが、CBVU12で参照できていたcambridgesoftのサイト：...
View ArticleAuthentication token invalid
If, after upgrading Columbus you have trouble connecting or transferring data from Harmony to Columbus and receive the following error: ERROR: 8/8/2016 9:31 AM Transfer to Columbus Cannot create...
View ArticleCan't save analysis files in Columbus
I'm currently unable to save an analysis file from the Image Analysis tab to a database folder in my own account. I'm getting the following error: Columbus could not handle the request: OMERO/Ice...
View ArticleAtom labels not copying properly
I am using Chemdraw Prime 15 on Mac OS 10.11.6 In previous versions I was able to repeat atom labels by clicking on an atom in one area and then double clicking on the point where I want to repeat the...
View ArticleChemdraw Prime 15 copy and paste completely broken
I have recently upgraded to Chemdraw Prime 15 on Mac OS 10.11.6. I am now unable to copy and paste anything from Chemdraw to most applications. It seems the clipboard is just empty after copying. I...
View ArticleLog Files
Targeting Log FilesColumbus:The Columbus log files are found under /var/log/columbusIf the PostreSQL database fails to initialize, check the content of:/var/log/columbus/db/master.err For all other...
View ArticleChemBioOffice can't be installed because it already is (but it's not)
I tried to uninstall ChemBioOffice 15 and reinstall it, but after uninstalling the new installation fails because aparently ChemBioOffice is still installed. But I can't find any ChemBioOffice 15...
View ArticleELN protocol testing
Does anyone have any excels models that can be used to validate the calculations in the protocols in the Electronic Lab Notebook (CambridgeSoft)? Some best practics in this area would helpful also.
View ArticleWindows Redstone Update --> Chemdraw faulty
Dear Support Team, After the update from Windows Version 15xx to (Redstone) 1607, Chemdraw behaves faulty on Office 2010 and upwards for me and my colleagues. When you open a word file and try to edit...
View ArticleMacOSX 10.12 Sierra
I know ChemDraw was released before the latest update to Mac OSX was released but developer versions have been available for ages, have you tested ChemDraw and are there any known issues?
View ArticleCan't Open Chemdraw file
I keep trying to opne a .cdxml file with Chemdraw and I keep getting the message "the specified file type is not understood or not supported".
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