We have a few problems with ENotebook 12.0.2.0:
Suddenly it is not possible to save new Reactions or save changes to reactions, if the reaction field has been altered.
The following error is displayed:
"Sorry while sacing chemistry experiment "name", while saving field "Reaction" of section "Reaction", while adding a chemical structure, Eine externe Komponente hat eine Ausnahme ausgelöst."
The last part is a german error-message meaning that an external component has thrown an exception.
This error occurs on several different PCs, the operating systems ranging from windows 7 to 10.
Viewing any already existing reactions is possible.
The Database is hosted on another server.
Changing Text on existing reactions is possible.
A check of the database yielded no errors. A check of the servers harddrive also yielded no errors.
Up-to-date and Not-up-to-date sytems are affected.
I am currently out of ideas, so I hope anyone of you can help.
Thank you