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Activation succeeded but no activated licenses were found.

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One of my users (Sachin Bhojgude

The error he sees is this;

Activation succeeded but no activated licenses were found.

16:22:55: INFO: number of features in TS after processing capability response: 1

16:22:55: INFO: status - category: public, code: 19 (Activation ID/Host owner mismatch), details: 2C52-A0D7-0312-CB44/C02VW4A3HV2N

The FAQ entry for this error was of no help

https://informatics.perkinelmer.com/Support/KnowledgeBase/details/Default?TechNote=3744

I could not duplicate the error on a PC and am still looking for a Mac to do a test installation.


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