I created a personal ChemDraw items folder (e.g. C:\example) which was added to the ChemDraw Items location through Preferences -> Directories. Template files (*.ctp) are working fine from within this custom directory, however, nicknames (stored as *.cdxml) fail to be recognized. When placed in the default nickname folder C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\ChemDraw Items\Nicknames they work fine.
Is this the expected behaviour or am I doing something wrong?